Privacy Policy – Bluewave Foods
Legal

Privacy Policy

Last updated: March 2026

At BlueWave Foods Ltd, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard data when you visit our website or interact with our services.

1 Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you use our website.

Type of DataExamplesHow Collected
Identity Data Name, company name Forms, enquiries, distributor applications
Contact Data Email address, phone number, address Contact forms, order placement
Transaction Data Orders, payment records, delivery details Purchase and quote processes
Usage Data Pages visited, time on site, browser type Automatically via cookies & analytics
Communication Data Messages, enquiries, feedback Email, contact forms, social media

2 How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your orders, quotes, and distributor applications.
  • To communicate with you regarding your enquiries and account.
  • To send relevant marketing communications where you have given consent.
  • To improve our website, products, and services based on usage insights.
  • To comply with our legal and regulatory obligations.
  • To detect and prevent fraud or misuse of our services.

3 Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: Where processing is necessary to fulfil an order or agreement with you.
  • Consent: Where you have given explicit consent, such as for marketing emails.
  • Legitimate Interests: Where we have a valid business reason that does not override your rights.
  • Legal Obligation: Where we must process your data to comply with Nigerian law.

4 Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Logistics partners — solely to fulfil delivery of your orders.
  • Payment processors — to securely process transactions.
  • Technology providers — such as our website hosting and email platforms, bound by data processing agreements.
  • Regulatory authorities — where required by Nigerian law or a valid legal request.

All third parties are required to handle your data securely and in accordance with applicable law.

5 Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic.

  • Essential cookies — required for the website to function correctly.
  • Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics).
  • Marketing cookies — used to show relevant content and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

  • Customer order data: retained for up to 7 years for tax and legal compliance.
  • Marketing consent records: retained until consent is withdrawn.
  • General enquiry data: retained for up to 2 years from last contact.

7 Your Rights

Under applicable Nigerian data protection law (NDPR), you have the following rights regarding your personal data:

👁️
Right to Access
Request a copy of the personal data we hold about you.
✏️
Right to Rectify
Ask us to correct inaccurate or incomplete data.
🗑️
Right to Erasure
Request deletion of your data where no longer necessary.
🚫
Right to Object
Object to processing based on legitimate interests or for marketing.
📦
Data Portability
Receive your data in a structured, machine-readable format.
⏸️
Right to Restrict
Request that we limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at hello@bluewavefoods.com.ng. We will respond within 30 days.

8 Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include secure servers, encrypted communications, and restricted staff access.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact our team.

Questions about your data or this policy? Contact us at hello@bluewavefoods.com.ng or call +234 810 555 3410. We're happy to help.

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